Experiences · Grow
Branding & Merchandising
A destination should have an identity people remember — and something they want to take home with them.
Talk about your projectHow this works
- 01
Define how the brand shows upGuide how the destination identity should be expressed consistently across the guest-facing touchpoints that matter.
- 02
Map the brand touchpointsIdentify where guests see, use and interact with the brand across the visit and supporting communication.
- 03
Find the merchandise opportunityIdentify merchandise categories that fit the destination, its stories and the audiences most likely to buy them.
- 04
Plan sourcing and productionDefine what can be sourced or manufactured and identify practical directions for bringing the merchandise to market.
- 05
Plan where and how it sellsConnect merchandise placement and retail thinking to both guest memory and the commercial model of the destination.
What you walk away with.
- Brand Expression Framework
- Brand Touchpoint Guidelines
- Merchandise Strategy
- Merchandise Category Plan
- Sourcing & Manufacturing Recommendations
- Retail Placement Plan
- Merchandise Sales Framework